Cancelation/Refund Policy

PAYMENT SCHEDULE

  • $250 ($100 for Day Hikes) per person deposit is required to secure your spot.

  • The final balance is due 45 days prior to your trip start date.

  • Full payment is due at the time of booking for day hikes and for multi-day trips starting 45 days or less from today.

Final acceptance of any participant is subject to receipt and review of all required forms, documents, and payment.

TRIP ITINERARY CHANGES AND ALTERNATE TRIPS

All Strategic Outdoor Adventures (SOA) trips are subject to itinerary changes based on a variety of circumstances beyond our control, including, but not limited to permit or campsite availability, snowpack, river crossings, wildlife, park or land closures, and forest fires. The price of a hiking trip will never change due to itinerary changes. Payments are not refundable for itinerary changes or park or land closures. If a trip is cancelled due to circumstances beyond our control and no alternate itinerary is available a trip credit will be issued equal to the full amount paid minus any nonrefundable expenses incurred by the SOA.

CANCELLATION AND REFUND POLICY 

Strategic Outdoor Adventures (SOA) reserves the right to cancel any trip because of internal reasons including but not limited to inadequate signups, loss of staff due to injury or illness and significant damage/loss of inventory. If SOA cancels a trip due to internal reasons, a refund of the total amount paid will be given, including the deposit. SOA is not responsible for additional expenses incurred by preparing for the trip (for example: non-refundable advance purchase air tickets, clothing, equipment, visa fees, medical expenses, etc.).

If a trip or reservation is cancelled due to circumstances beyond our control, including but not limited to public land closures, civil unrest, public health emergencies and natural disasters, a full trip credit will be issued minus any nonrefundable expenses incurred by SOA. Refunds are not offered in these situations.

MULTI-DAY TRIP CANCELLATIONS

If you cancel or leave a trip for any reason:

  • 60+ days prior to trip start: A full refund minus $50 per person will be granted. 

  • 59-15 days prior to trip start: refund of 50 percent of the trip cost.

  • 14-1 days prior to trip start: or once the trip has begun, there will be no refund, trip credit or transfer of payments.

DAY HIKE CANCELLATION POLICY

50% refund with 48 hours notice; no refund within 48 hours.